6 credential programs ladder toward this occupation. Median wage on completion: $34,580 · projected growth -0.5%. See full occupation profile →
Certification
ACS Certified Cheese Professional
American Cheese Society
$535 cost
Develop marketing strategy using market trends, written materials, publicity, and social mediaTrain employees on all aspects of cheese including sanitary practicesDevelop standard operating procedures as applied in retail, distribution, and various business sizesDetermine correct product mix for procurement planningIdentify required information for audits, product testing, and supplier verificationCollect distribution channel information according to record keeping and traceability requirements
Certification
Business of Retail
NRF (National Retail Federation) Foundation
$75 cost
Knowledge of store operations and retail environment managementApply merchandising and marketing techniques in retailKnowledge of retail profit model and competitionApply retail policies, regulations, and safety in retail environmentsManage others effectively in retail settings
Course
Customer Service
Alabama Training Network
AL
Deliver Quality Customer Service In OrganizationsManage Difficult Customer InteractionsApply Customer Service Principles Internally And Externally
Certification
Customer Service and Sales
NRF (National Retail Federation) Foundation
$55 cost
Knowledge of customer life cycle in retail contextDevelop customer engagement strategies in retailAssess customer needs and close salesRead customer body language during sales interactionsIncrease customer satisfaction and retentionApply problem-solving and teamwork skills in retail
Course
Floriculture and Floral Design
Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Discuss the history of floriculture and floral design, including the role of flowers in past civilizationsCompare and contrast the structures of monocot and dicot plantsDifferentiate between complete and incomplete flowers produced by flowering plantsIllustrate various parts of the flower and discuss the importance of eachDemonstrate propagation of common flowering and foliage plants through sexual and asexual meansAssess environmental and cultural factors that affect growth of plants in the floriculture industry
Certification
Retail Industry Fundamentals
NRF (National Retail Federation) Foundation
$35 cost
Knowledge of economic impact of the retail industryKnowledge of the retail cycleApply customer service and math skills in sales transactionsUse technology tools in retail environmentsPractice interview skills for retail employment