Occupation · SOC 39-3011
Gambling Dealers
Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate INTEGER of cards or blocks to players, or operating other gambling equipment. Distribute winnings or collect players' money or chips. May compare the house's hand against players' hands.
Median wage
$33,280
$22,340–$73,530
Projected growth
—
—
Annual openings
—
per year
Employed (US)
82,980
Job Zone 2
Typical preparation
Some preparation
Stackable credential programs
0 mapped
Core skills
SpeakingActive ListeningSocial PerceptivenessService OrientationReading ComprehensionMonitoringCoordinationMathematicsCritical ThinkingPersuasionInstructingTime ManagementJudgment and Decision MakingNegotiationWritingComplex Problem SolvingActive LearningManagement of Personnel ResourcesLearning StrategiesSystems EvaluationQuality Control AnalysisOperations MonitoringSystems AnalysisManagement of Financial ResourcesTroubleshootingOperation and ControlManagement of Material ResourcesTechnology DesignEquipment MaintenanceScienceRepairingProgrammingOperations AnalysisInstallationEquipment Selection
Knowledge areas
Customer and Personal ServiceMathematicsEnglish LanguageAdministration and ManagementPublic Safety and SecurityLaw and GovernmentSales and MarketingEducation and TrainingComputers and ElectronicsPsychologyCommunications and MediaEconomics and AccountingAdministrativeTransportationPersonnel and Human ResourcesForeign LanguageSociology and AnthropologyTelecommunicationsProduction and ProcessingPhilosophy and TheologyTherapy and CounselingMechanicalFood ProductionMedicine and DentistryDesignGeographyHistory and ArcheologyEngineering and TechnologyBuilding and ConstructionPhysicsFine ArtsChemistryBiology
Technology & tools
Apache HadoopApache SparkEmail softwareMicrosoft ExcelMicrosoft Office softwareSlack
Representative tasks
Performing for or Working Directly with the PublicCommunicating with Supervisors, Peers, or SubordinatesEstablishing and Maintaining Interpersonal RelationshipsGetting InformationHandling and Moving ObjectsIdentifying Objects, Actions, and EventsResolving Conflicts and Negotiating with OthersEvaluating Information to Determine Compliance with StandardsCoaching and Developing OthersCommunicating with People Outside the OrganizationAssisting and Caring for OthersPerforming General Physical ActivitiesTraining and Teaching OthersJudging the Qualities of Objects, Services, or PeopleInterpreting the Meaning of Information for OthersProcessing InformationDeveloping and Building TeamsUpdating and Using Relevant KnowledgeMaking Decisions and Solving ProblemsCoordinating the Work and Activities of OthersProviding Consultation and Advice to OthersMonitoring Processes, Materials, or SurroundingsControlling Machines and ProcessesGuiding, Directing, and Motivating SubordinatesScheduling Work and ActivitiesDocumenting/Recording InformationSelling or Influencing OthersMonitoring and Controlling ResourcesAnalyzing Data or InformationInspecting Equipment, Structures, or MaterialsThinking CreativelyOrganizing, Planning, and Prioritizing WorkPerforming Administrative ActivitiesWorking with ComputersDeveloping Objectives and StrategiesEstimating the Quantifiable Characteristics of Products, Events, or InformationRepairing and Maintaining Electronic EquipmentOperating Vehicles, Mechanized Devices, or EquipmentStaffing Organizational UnitsDrafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
Competency framework
Skill expectations by proficiency level.
emerging
Winning and losing bets — calculate and process under direct supervisor guidance at a casino table game.Customer greetings — deliver warmly and consistently following scripted protocols on the casino floor.Paper currency and playing chips — exchange accurately by following established cash-handling procedures at a gaming table.Player bets — verify that all participants have placed wagers before initiating play under dealer trainer observation.Cards and gaming equipment — inspect for damage or irregularities using a standard checklist before each shift.Dealt cards — distribute the correct number to each player position following step-by-step dealing protocols.Blackjack hand comparisons — identify winning and losing outcomes by applying basic game rules under close supervision.Game rules and variations — read and recall foundational procedures for assigned table games during on-the-job training.Oral instructions from a pit supervisor — listen actively and respond correctly to real-time direction on the casino floor.Chip counts and currency totals — perform basic arithmetic accurately to support transparent table accounting at shift start.
developing
Bet payouts and collections — execute quickly and accurately across standard game outcomes during a full casino shift with minimal oversight.Guest rapport — build through friendly conversation and attentive service orientation during routine table play.Currency-to-chip exchanges — handle efficiently and in compliance with regulatory procedures without prompting from supervisors.Pre-deal bet verification — conduct consistently and promptly, catching missed wagers before each round begins.Card and equipment condition — assess at shift changeover and flag defects to pit management following floor protocols.Multi-player card dealing — manage pace and card distribution fluently across all seat positions during peak table activity.Poker and variant rule applications — apply correctly to player hands in live game situations with familiar rule sets.Player behavior and table dynamics — monitor continuously to detect irregularities and maintain orderly play during a busy session.Verbal communications with players — deliver clearly and at appropriate volume to ensure comprehension in a noisy casino environment.Basic game data — record and relay chip counts and table results accurately using casino logging tools at shift end.
proficient
Complex payout calculations — resolve autonomously across multiple game variants and side bets during high-volume casino operations.Difficult customer interactions — de-escalate calmly and professionally using social perceptiveness and self-control on a busy casino floor.Unusual currency-exchange situations — handle correctly by applying regulatory knowledge and deductive reasoning without supervisor intervention.Non-routine rule disputes — adjudicate fairly and promptly by interpreting game policies in fast-paced live-play environments.Equipment integrity concerns — identify and escalate precisely, applying detailed near-vision inspection skills during active play.Advanced poker variants and specialty games — deal proficiently and enforce rule variations accurately across a full range of table assignments.Table irregularities and suspicious patterns — detect through selective attention and problem sensitivity, reporting findings to security per protocol.Player experience quality — sustain at a high standard through consistent service orientation and active listening across an entire shift.Cross-game coverage needs — fill multiple table assignments competently, adapting dealing technique to each game's requirements.Shift performance data — compile and interpret using casino management software to support accurate table audit reporting.
advanced
Dealing standards and best practices — define and communicate to new hires as a lead dealer or floor trainer in a casino environment.Emerging rule variations and new game introductions — evaluate and implement across table staff to keep operations compliant and competitive.Service culture on the casino floor — model and reinforce through coaching and real-time feedback to a team of dealing staff.Complex escalations involving player disputes or fraud — resolve authoritatively using deep regulatory knowledge and cross-functional coordination.Dealer performance metrics — analyze using business intelligence tools and identify coaching opportunities to raise team-wide standards.Casino technology and table management systems — oversee correct usage by dealing staff, ensuring data integrity in shift reporting.Workplace integrity and compliance norms — champion among peers and junior dealers through visible behavior and structured mentoring sessions.Stress-tolerance and conduct standards — establish as team expectations, supporting dealer resilience during high-stakes or high-traffic events.Cross-departmental coordination — facilitate between dealing staff, security, and pit management to maintain smooth and secure floor operations.Onboarding and competency assessment frameworks — develop and refine for new gambling dealers aligned with regulatory and organizational requirements.
Also known as
35 alternate job titles map to this occupation.
Baccarat DealerBig Six DealerBlack Jack DealerBlackjack DealerCard DealerCard Game OperatorCard GraderCasino DealerCasino Games DealerCasino Gaming WorkerCasino WorkerCrap ShooterCraps DealerCroupierDealerDice DealerDice Table OperatorDual Rate DealerEntertainment And Recreation Industry DealerFaro DealerGambling DealerGame OperatorGames DealerGaming DealerGaming HostGaming Table OperatorKeno DealerMini Baccarat DealerPai Gow DealerPoker DealerRoulette DealerTable Game DealerTable Games DealerTwenty-One DealerWheel of Fortune Dealer