Occupation · SOC 49-2097
Audiovisual Equipment Installers and Repairers
Install, repair, or adjust audio or television receivers, stereo systems, camcorders, video systems, or other electronic entertainment equipment in homes or other venues. May perform routine maintenance.
Median wage
$50,620
$36,310–$82,150
Projected growth
+6.9%
Average growth
Annual openings
160
per year
Employed (US)
22,170
Job Zone 3
Typical preparation
Medium preparation
Stackable credential programs
23 mapped
Core skills
TroubleshootingRepairingQuality Control AnalysisSpeakingInstallationEquipment MaintenanceComplex Problem SolvingJudgment and Decision MakingReading ComprehensionOperations MonitoringCritical ThinkingActive ListeningTime ManagementService OrientationEquipment SelectionSystems AnalysisOperation and ControlMonitoringCoordinationActive LearningWritingSystems EvaluationSocial PerceptivenessInstructingLearning StrategiesPersuasionManagement of Personnel ResourcesMathematicsNegotiationManagement of Material ResourcesOperations AnalysisManagement of Financial ResourcesTechnology DesignScienceProgramming
Knowledge areas
Computers and ElectronicsCustomer and Personal ServiceTelecommunicationsMechanicalEnglish LanguageEngineering and TechnologyAdministration and ManagementBuilding and ConstructionProduction and ProcessingMathematicsSales and MarketingCommunications and MediaDesignAdministrativeEducation and TrainingPublic Safety and SecurityPhysicsGeographyTransportationPsychologySociology and AnthropologyPersonnel and Human ResourcesForeign LanguageEconomics and AccountingLaw and GovernmentFine ArtsTherapy and CounselingPhilosophy and TheologyChemistryHistory and ArcheologyMedicine and DentistryBiologyFood Production
Technology & tools
Audio calibration softwareGlobal positioning system GPS softwareMicrosoft ExcelMicrosoft Office softwareMicrosoft Word
Representative tasks
Updating and Using Relevant KnowledgeGetting InformationWorking with ComputersMaking Decisions and Solving ProblemsIdentifying Objects, Actions, and EventsInspecting Equipment, Structures, or MaterialsOrganizing, Planning, and Prioritizing WorkProcessing InformationHandling and Moving ObjectsThinking CreativelyRepairing and Maintaining Electronic EquipmentCommunicating with People Outside the OrganizationMonitoring Processes, Materials, or SurroundingsCommunicating with Supervisors, Peers, or SubordinatesAnalyzing Data or InformationEstablishing and Maintaining Interpersonal RelationshipsEstimating the Quantifiable Characteristics of Products, Events, or InformationPerforming for or Working Directly with the PublicResolving Conflicts and Negotiating with OthersEvaluating Information to Determine Compliance with StandardsDocumenting/Recording InformationJudging the Qualities of Objects, Services, or PeopleSelling or Influencing OthersInterpreting the Meaning of Information for OthersGuiding, Directing, and Motivating SubordinatesCoordinating the Work and Activities of OthersTraining and Teaching OthersScheduling Work and ActivitiesProviding Consultation and Advice to OthersControlling Machines and ProcessesDeveloping and Building TeamsDeveloping Objectives and StrategiesPerforming Administrative ActivitiesPerforming General Physical ActivitiesDrafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentOperating Vehicles, Mechanized Devices, or EquipmentCoaching and Developing OthersMonitoring and Controlling ResourcesRepairing and Maintaining Mechanical EquipmentAssisting and Caring for Others
Competency framework
Skill expectations by proficiency level.
emerging
Basic hand tools and power tools — identify and use under direct supervision during initial equipment installation tasks at a shop or customer site.Electronic circuit diagrams and service manuals — read and interpret with guidance to locate labeled components on residential audiovisual equipment.Resistance meters and continuity testers — operate under supervisor direction to perform basic circuit checks on televisions or audio receivers.Speaker mounting hardware and wiring connectors — position and secure speakers to enclosures or consoles following step-by-step instructions provided by a lead technician.Customer intake information — collect and document reported equipment symptoms by asking structured questions during supervised service calls.Service records and work orders — complete accurately using office suite software to log repair activities under direct oversight in a repair shop environment.Safety protocols for handling live circuits — follow established procedures to avoid electrical hazards during entry-level bench repair tasks.Equipment specifications and manufacturer manuals — reference to identify correct replacement components under the guidance of an experienced installer.Basic fault patterns in common consumer electronics — recognize and report to a supervisor during initial diagnostic exercises on televisions or VCRs.Customer safety instructions — deliver scripted guidance on proper equipment use to residential customers under the observation of a senior technician.
developing
Electronic troubleshooting procedures — apply independently to isolate circuit and component faults in televisions, radios, and video equipment during routine shop repairs.Oscilloscopes and signal analyzers — operate with minimal oversight to test waveform integrity and verify signal paths in audiovisual equipment at a service bench.Speaker systems and wiring harnesses — mount, route, and connect to consoles or amplifiers following engineering drawings with limited supervisor review.Calibration and tuning adjustments — perform on audiovisual equipment to meet visual and auditory reception specifications using service manuals in familiar installation environments.Service call dispatching and scheduling — manage personal workload using mobile location-based services software to complete assigned residential and commercial repair visits efficiently.Customer problem descriptions — interpret and translate into actionable diagnostic plans during in-home service visits without requiring escalation for standard fault categories.Function block diagrams and schematic drawings — read and apply to trace signal flow and identify failure points during mid-complexity repairs with reduced oversight.Replacement component selection — evaluate and choose correct parts using equipment databases and spreadsheet software to complete repairs within standard turnaround times.Quality control checks — conduct post-repair verification tests on repaired units before return to customers, ensuring performance meets manufacturer specifications.Equipment maintenance schedules — follow and document preventive maintenance activities for commercial audiovisual installations using word processing and office suite tools.
proficient
Complex audiovisual system faults — diagnose and resolve autonomously across televisions, radios, and integrated rack-mount systems in both residential and commercial environments.Advanced measuring instruments including oscilloscopes and spectrum analyzers — apply across the full diagnostic workflow to characterize intermittent and non-routine electronic failures.Full-scope speaker system installations — plan, mount, wire, and fine-tune to consoles and signal processors according to client specifications without supervisory review.Non-standard circuit and component failures — identify root causes by cross-referencing engineering drawings, service manuals, and proprietary technical databases on unfamiliar equipment models.Customer consultations on complex repair outcomes — lead technical discussions that translate findings and recommendations into clear, actionable guidance for non-technical end users.Equipment tuning and signal optimization — execute across diverse audiovisual configurations to achieve optimum reception and performance aligned with engineering specifications and client requirements.Major repair decisions — exercise independent judgment to determine whether units require bench repair or in-home service, balancing cost, time, and customer impact.Analytical or scientific diagnostic software — utilize proficiently to model and verify electronic behavior, supporting resolution of high-complexity audiovisual system problems.Technical documentation packages — produce detailed repair reports and service histories using office suite software to support warranty claims, audits, and repeat-service analysis.Peer technicians and apprentices — mentor informally during day-to-day repair operations, sharing troubleshooting strategies and safe work practices without formal supervisory authority.
advanced
Organizational repair standards and quality benchmarks — establish and enforce across a multi-technician installation and repair operation serving residential and commercial audiovisual markets.Technical training curricula for new and developing technicians — design and deliver covering circuit theory, diagnostic instrument use, and customer service protocols aligned to Job Zone 3 competency expectations.Enterprise-level audiovisual system installation projects — lead from site assessment through commissioning, coordinating technician teams, subcontractors, and client stakeholders across large commercial environments.Diagnostic and calibration toolsets — evaluate, procure, and standardize across the service organization, ensuring technicians have appropriate instruments and analytical software for evolving equipment generations.Service quality and customer satisfaction metrics — analyze using spreadsheet software and performance dashboards to identify systemic gaps and implement corrective process improvements organization-wide.Complex escalated technical problems — resolve as the final authority, applying advanced knowledge of electronics, telecommunications, and engineering technology to cases that exceed senior technician capability.Vendor and manufacturer relationships — manage to secure preferred-service agreements, technical support access, and early exposure to new audiovisual equipment platforms benefiting the entire service team.Safety and compliance programs — develop and oversee for electrical work, mobile service operations, and equipment handling, ensuring adherence to regulatory and industry standards across all job sites.Strategic workforce planning — direct hiring, credentialing, and skills-gap analysis to build a competent, adaptable technician workforce capable of supporting emerging audiovisual technologies.Knowledge management systems — build and maintain using office suite and documentation tools so that circuit diagrams, service histories, and repair procedures are accessible and current for all technicians.
Also known as
62 alternate job titles map to this occupation.
A/V Installation Tech (Audio Visual Installation Technician)A/V Installer (Audio Visual Installer)Audio InstallerAudio Video InstallerAudio Video MechanicAV Repairer (Audio Video Repairer)Cable Installation Tech (Cable Installation Technician)Cable InstallerCable Technician (Cable Tech)Cable TV Installer (Cable Television Installer)Electric Organ CheckerElectric Organ Inspector and RepairerElectronic Home Entertainment Equipment RepairerElectronic Musical Instrument RepairerElectronic Organ MechanicElectronic Organ Tech (Electronic Organ Technician)Electronic Sales and Service Tech (Electronic Sales and Service Technician)Electronic Systems Technician (EST)Electronic Tech (Electronic Technician)Electronic Video Games ServicerEntertainment Technician (Entertainment Tech)Field Service InstallerField Service Rep (Field Service Representative)Field Service Tech (Field Service Technician)Home Stereo Equipment InstallerHome Theater InstallerHome Theater SpecialistInstallation Technician (Installation Tech)InstallerLow Voltage ElectricianLow Voltage InstallerMaintenance EngineerMaintenance WorkerPhonograph MechanicRadio RepairerSatellite Dish InstallerSatellite Dish RepairerSatellite InstallerSatellite Technician (Satellite Tech)Satellite Television Installer (Satellite TV Installer)