Occupation · SOC 55-1015
Command and Control Center Officers
Manage the operation of communications, detection, and weapons systems essential for controlling air, ground, and naval operations. Duties include managing critical communication links between air, naval, and ground forces; formulating and implementing emergency plans for natural and wartime disasters; coordinating emergency response teams and agencies; evaluating command center information and need for high-level military and government reporting; managing the operation of surveillance and detection systems; providing technical information and advice on capabilities and operational readiness; and directing operation of weapons targeting, firing, and launch computer systems.
Median wage
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Projected growth
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Annual openings
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per year
Employed (US)
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Job Zone —
Core skills
Active ListeningSpeakingCritical ThinkingMonitoringSocial PerceptivenessReading ComprehensionJudgment and Decision MakingCoordination
Knowledge areas
Public Safety and SecurityEnglish LanguageLaw and GovernmentCustomer and Personal ServiceEducation and Training
Technology & tools
Data base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail softwarePresentation software
Competency framework
Skill expectations by proficiency level.
emerging
Inmate count procedures — follow step-by-step under direct supervision during scheduled headcounts in an assigned housing unit.Institutional rules and regulations — read and reference written policies before performing routine tasks in a command and control center.Radio communication protocols — practice active listening and standard call signs under the guidance of a senior officer during shift operations.Security post orders — review and comply with assigned post instructions at the start of each duty shift in a correctional facility.Incident observation log — record basic observations using office suite software under supervisor direction during a standard watch period.Emergency response procedures — recognize alert signals and report to the designated assembly point following established protocols during a drill.Behavioral cues — identify and flag unusual inmate behavior to a supervising officer using basic social perceptiveness on the housing floor.Electronic data entry — input inmate count totals into database user interface software under supervision at the conclusion of each count period.Written post reports — draft accurate shift summaries using word processing software with oversight from a shift supervisor.Coordination with relief officers — receive and confirm shift handover information through active listening during briefings in the control room.
developing
Periodic inmate counts — conduct, verify, and reconcile scheduled counts independently across multiple housing units in a medium-security facility.Order and discipline — maintain and enforce routine standards of inmate conduct with minimal oversight during daily operations in assigned areas.Policy compliance monitoring — routinely cross-check daily activities against institutional policies and regulations during unsupervised post assignments.Emergency response coordination — respond to escape or disturbance alerts by executing assigned response roles and notifying chain of command in real time.Incident documentation — prepare detailed incident reports using word processing and spreadsheet software following non-routine events on the unit.Inmate communication — apply speaking and social perceptiveness skills to de-escalate minor conflicts among inmates before escalation is required.Control room monitoring — track multiple camera feeds and electronic access systems simultaneously during a full duty shift in the command center.Interagency radio coordination — relay accurate, concise information to responding units using established protocols during facility emergencies.Shift scheduling data — update and retrieve personnel and assignment records using database user interface software during routine administrative tasks.Critical judgment in ambiguous situations — assess non-standard inmate behavior and decide on an appropriate response using deductive reasoning during daily rounds.
proficient
Full-scope inmate accountability — independently manage, reconcile, and certify count accuracy across an entire facility shift without supervisory review.Complex discipline enforcement — resolve escalated order and security challenges by applying institutional regulations and situational judgment in high-stress environments.Comprehensive policy application — interpret and apply nuanced institutional, state, and federal regulations to novel or ambiguous situations encountered during operations.Emergency incident command support — lead assigned response actions during escapes, riots, or medical emergencies by coordinating multi-unit teams in real time.Behavioral pattern analysis — apply inductive reasoning and psychological awareness to detect emerging security threats across the inmate population before incidents occur.Cross-functional coordination — synchronize actions between custody, medical, and administrative staff during complex incidents using advanced communication and coordination skills.Technology-integrated operations — configure, query, and troubleshoot database and monitoring systems to maintain uninterrupted command and control center functions.Staff performance observation — identify skill gaps in junior officers during live operations and provide immediate corrective guidance without disrupting post coverage.After-action analysis — prepare and present comprehensive incident review reports using presentation software for leadership following significant security events.Legal and regulatory compliance — ensure all control center activities adhere to applicable law and government standards during audits or compliance inspections.
advanced
Facility-wide security strategy — develop and implement command and control operational policies that govern inmate accountability across all housing areas and shifts.Emergency response framework — design, test, and refine multi-agency emergency response plans for escapes and large-scale disturbances affecting the entire institution.Regulatory governance — establish institutional procedures that ensure full compliance with law, government standards, and accreditation requirements across all operations.Leadership development — mentor and formally train developing officers in critical thinking, judgment, and decision-making skills within structured on-the-job programs.Organizational risk assessment — conduct systematic evaluations of security vulnerabilities across the command and control center and recommend strategic mitigations to senior leadership.Technology modernization — lead the evaluation, procurement, and integration of new database, surveillance, and electronic management systems into facility operations.Cross-agency coordination — represent the facility in interagency planning meetings and establish communication protocols with law enforcement and government partners.Performance accountability — set measurable performance standards for all control center officers and administer evaluation systems that support professional growth and discipline.Policy authorship — draft, revise, and publish institutional rules, post orders, and standard operating procedures that align with evolving public safety mandates.Culture of integrity — model and institutionalize dependability, self-control, and ethical conduct as organizational norms through visible leadership during high-stress incidents.
Also known as
133 alternate job titles map to this occupation.
AADC Plans Staff OfficerAOC AADC Chief of Operations Staff OfficerAOC AADC Director and Chief of Plans Staff OfficerAOC AADC Operations Staff OfficerAOC Director Intelligence OfficerAOC Plans - Intelligence OfficerAOC Plans - Intelligence Officer ChiefAOC Plans - Master Air Attack Planning Assistant ChiefAdvisor to Command in CombatAir Battle ManagerAir Battle Manager (Air Force 13B1)Air Battle Manager (Air Force 13BX)Air Battle Manager, AWACS (Air Force 13B1B)Air Battle Manager, AWACS (Air Force 13B3B)Air Battle Manager, AWACS (Air Force 13B4B)Air Battle Manager, Air Defense (Air Force 13B1C)Air Battle Manager, Air Defense (Air Force 13B3C)Air Battle Manager, Air Defense (Air Force 13B4C)Air Battle Manager, Air Liaison Officer (ALO) (Air Force 13B1U)Air Battle Manager, Air Liaison Officer (ALO) (Air Force 13B3U)Air Battle Manager, Air Liaison Officer (ALO) (Air Force 13B4U)Air Battle Manager, E-7 (Air Force 13B1S)Air Battle Manager, E-7 (Air Force 13B3S)Air Battle Manager, E-7 (Air Force 13B4S)Air Battle Manager, Flight Test (Air Force 13B3X)Air Battle Manager, Flight Test (Air Force 13B4X)Air Battle Manager, General (Air Force 13B1Y)Air Battle Manager, General (Air Force 13B3Y)Air Battle Manager, General (Air Force 13B4Y)Air Battle Manager, JSTARS (Air Force 13B1K)Air Battle Manager, JSTARS (Air Force 13B3K)Air Battle Manager, JSTARS (Air Force 13B4K)Air Battle Manager, Mobile Air Control (Air Force 13B1D)Air Battle Manager, Mobile Air Control (Air Force 13B3D)Air Battle Manager, Mobile Air Control (Air Force 13B4D)Air Battle Manager, Other (Air Force 13B1Z)Air Battle Manager, Other (Air Force 13B3Z)Air Battle Manager, Other (Air Force 13B4Z)Air Battle Manager, Trainer (UABMT) (Air Force 13B1M)Air Battle Manager, Trainer (UABMT) (Air Force 13B3M)