Occupation · SOC 55-1015
Command and Control Center Officers
Manage the operation of communications, detection, and weapons systems essential for controlling air, ground, and naval operations. Duties include managing critical communication links between air, naval, and ground forces; formulating and implementing emergency plans for natural and wartime disasters; coordinating emergency response teams and agencies; evaluating command center information and need for high-level military and government reporting; managing the operation of surveillance and detection systems; providing technical information and advice on capabilities and operational readiness; and directing operation of weapons targeting, firing, and launch computer systems.
Median wage
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Projected growth
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Annual openings
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per year
Employed (US)
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Job Zone —
Core skills
Active ListeningSpeakingCritical ThinkingMonitoringSocial PerceptivenessReading ComprehensionJudgment and Decision MakingCoordination
Knowledge areas
Public Safety and SecurityEnglish LanguageLaw and GovernmentCustomer and Personal ServiceEducation and Training
Technology & tools
Data base user interface and query softwareSpreadsheet softwareOffice suite softwareElectronic mail softwarePresentation software
Representative tasks
Take, receive, or check periodic inmate counts.Maintain order, discipline, and security within assigned areas in accordance with relevant rules, reMaintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and r
Competency framework
Skill expectations by proficiency level.
emerging
Inmate count procedures — follow step-by-step under direct supervision during scheduled headcounts in an assigned housing unit.Institutional rules and regulations — read and reference written policies before performing routine tasks in a command and control center.Radio communication protocols — practice active listening and standard call signs under the guidance of a senior officer during shift operations.Security post orders — review and comply with assigned post instructions at the start of each duty shift in a correctional facility.Incident observation log — record basic observations using office suite software under supervisor direction during a standard watch period.Emergency response procedures — recognize alert signals and report to the designated assembly point following established protocols during a drill.Behavioral cues — identify and flag unusual inmate behavior to a supervising officer using basic social perceptiveness on the housing floor.Electronic data entry — input inmate count totals into database user interface software under supervision at the conclusion of each count period.Written post reports — draft accurate shift summaries using word processing software with oversight from a shift supervisor.Coordination with relief officers — receive and confirm shift handover information through active listening during briefings in the control room.
developing
Periodic inmate counts — conduct, verify, and reconcile scheduled counts independently across multiple housing units in a medium-security facility.Order and discipline — maintain and enforce routine standards of inmate conduct with minimal oversight during daily operations in assigned areas.Policy compliance monitoring — routinely cross-check daily activities against institutional policies and regulations during unsupervised post assignments.Emergency response coordination — respond to escape or disturbance alerts by executing assigned response roles and notifying chain of command in real time.Incident documentation — prepare detailed incident reports using word processing and spreadsheet software following non-routine events on the unit.Inmate communication — apply speaking and social perceptiveness skills to de-escalate minor conflicts among inmates before escalation is required.Control room monitoring — track multiple camera feeds and electronic access systems simultaneously during a full duty shift in the command center.Interagency radio coordination — relay accurate, concise information to responding units using established protocols during facility emergencies.Shift scheduling data — update and retrieve personnel and assignment records using database user interface software during routine administrative tasks.Critical judgment in ambiguous situations — assess non-standard inmate behavior and decide on an appropriate response using deductive reasoning during daily rounds.
proficient
Full-scope inmate accountability — independently manage, reconcile, and certify count accuracy across an entire facility shift without supervisory review.Complex discipline enforcement — resolve escalated order and security challenges by applying institutional regulations and situational judgment in high-stress environments.Comprehensive policy application — interpret and apply nuanced institutional, state, and federal regulations to novel or ambiguous situations encountered during operations.Emergency incident command support — lead assigned response actions during escapes, riots, or medical emergencies by coordinating multi-unit teams in real time.Behavioral pattern analysis — apply inductive reasoning and psychological awareness to detect emerging security threats across the inmate population before incidents occur.Cross-functional coordination — synchronize actions between custody, medical, and administrative staff during complex incidents using advanced communication and coordination skills.Technology-integrated operations — configure, query, and troubleshoot database and monitoring systems to maintain uninterrupted command and control center functions.Staff performance observation — identify skill gaps in junior officers during live operations and provide immediate corrective guidance without disrupting post coverage.After-action analysis — prepare and present comprehensive incident review reports using presentation software for leadership following significant security events.Legal and regulatory compliance — ensure all control center activities adhere to applicable law and government standards during audits or compliance inspections.
advanced
Facility-wide security strategy — develop and implement command and control operational policies that govern inmate accountability across all housing areas and shifts.Emergency response framework — design, test, and refine multi-agency emergency response plans for escapes and large-scale disturbances affecting the entire institution.Regulatory governance — establish institutional procedures that ensure full compliance with law, government standards, and accreditation requirements across all operations.Leadership development — mentor and formally train developing officers in critical thinking, judgment, and decision-making skills within structured on-the-job programs.Organizational risk assessment — conduct systematic evaluations of security vulnerabilities across the command and control center and recommend strategic mitigations to senior leadership.Technology modernization — lead the evaluation, procurement, and integration of new database, surveillance, and electronic management systems into facility operations.Cross-agency coordination — represent the facility in interagency planning meetings and establish communication protocols with law enforcement and government partners.Performance accountability — set measurable performance standards for all control center officers and administer evaluation systems that support professional growth and discipline.Policy authorship — draft, revise, and publish institutional rules, post orders, and standard operating procedures that align with evolving public safety mandates.Culture of integrity — model and institutionalize dependability, self-control, and ethical conduct as organizational norms through visible leadership during high-stress incidents.
Also known as
72 alternate job titles map to this occupation.
AADC Plans Staff OfficerAdvisor to Command in CombatAir Battle ManagerAir Control/Anti-Air Warfare OfficerAir Defense Control OfficerAir Intercept Controller SupervisorAir Liaison and Special StaffAir Support Control OfficerAnti-Air Warfare Operations OfficerAntisubmarine Classification and Analysis Officer, AviationAOC AADC Chief of Operations Staff OfficerAOC AADC Director and Chief of Plans Staff OfficerAOC AADC Operations Staff OfficerAoc Airspace Control OfficerAoc Director Combat Operations OfficerAoc Director Combat Plans OfficerAOC Director Intelligence OfficerAoc Information Operations Staff OfficerAoc Operations - Air Mobility / Logistics ChiefAoc Operations - Air Mobility / Logistics OfficerAoc Operations - Combat Search And Rescue ChiefAoc Operations - Combat Search And Rescue OfficerAoc Operations - Defensive Operations OfficerAoc Operations - Intelligence ChiefAoc Operations - Intelligence OfficerAoc Operations - Naval And Amphibious Liaison Element Afloat Planning LiaisonAoc Operations - Naval And Amphibious Liaison Element MemberAoc Operations - Offensive Operations OfficerAoc Operations - Special Operations ChiefAoc Operations - Special Operations OfficerAoc Operations - Time Sensitive / Critical Targeting OfficerAoc Operations - Time Sensitive / Critical Targeting Officer ChiefAoc Plans - Air Task Order / Air Control Order Production OfficerAoc Plans - Guidance Apportionment And Targeting OfficerAoc Plans - Guidance Apportionment And Targeting Officer ChiefAOC Plans - Intelligence OfficerAOC Plans - Intelligence Officer ChiefAOC Plans - Master Air Attack Planning Assistant ChiefAoc Plans - Master Air Attack Planning ChiefAoc Plans - Master Air Attack Planning Officer