Certification

Professional Collection Specialist (PCS)

ACA International

Median earnings
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Cost
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Duration
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Completion
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Learn essential compliance requirements and negotiation skills to show consumers, clients, and colleagues your dedication to collecting effectively and respectfully in compliance with the Fair Debt Collection Practice Act (FDCPA).

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Skills taught

Apply essential compliance requirements to conduct consumer interactions in alignment with the Fair Debt Collection Practices Act (FDCPA)Use effective negotiation skills to collect respectfully and professionally across varied consumer situations
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