Course · AL

Barista

ACCS Innovation Center

Median earnings
Cost
Duration
Completion

This comprehensive training provides aspiring baristas with the essential skills needed to excel in the coffee industry. The course covers technical coffee-making skills, including espresso preparation, milk texturing and steaming, latte art creation, brewing techniques, coffee cupping and tasting, grinder calibration, drink recipe knowledge, and the creation of signature drinks.

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Skills taught

Adaptability: Ability to quickly adapt to new situations or changes in the work environmentAdaptability: Flexibility to adapt to a fast-paced environment, handle busy periods, and adjust to changes in routines or tasksAttention to Detail: Keenness to pay attention to the small details, whether it's in making coffee, maintaining cleanliness, or managing ordersAttention to Detail: Precision and care in making drinks and handling all aspects of the jobBasic Technical Troubleshooting: Ability to identify and address minor technical issues with coffee-making equipmentBrewing Techniques: Knowledge of various brewing methods like pour-over, French press, AeroPress, and drip coffeeBuilding Customer Relationships: Ability to connect with customers and create a welcoming atmosphereCleaning and Maintenance: Skills in cleaning and maintaining coffee equipment to ensure longevity and consistent performanceCoffee Cupping and Tasting: Ability to taste and evaluate different coffee types, understanding flavor profiles and qualityCoffee Flavor Wheel from SCACoffee Pairing: Knowledge of pairing coffee with food items for enhanced flavor experiencesCreating Signature Drinks: Creativity in developing unique coffee drinksCreativity: An inclination towards creativity, useful in crafting unique drinks or contributing to the shop's ambianceCustomer Service Orientation: A natural inclination towards providing excellent customer service, including patience, friendliness, and the ability to handle customer queries and concerns gracefullyDrink Recipe Knowledge: Familiarity with classic and modern coffee recipes, including espresso-based drinks and specialty coffeesEagerness to Learn: Willingness to learn and absorb new information, techniques, and skills related to coffee making and customer serviceEffective Communication: Ability to clearly and pleasantly communicate with customersEmergency Procedures: Familiarity with basic emergency response procedures, including first aid and fire safetyEnthusiasm for Coffee: A genuine interest in coffee, its flavors, and its culture, even if they don't have technical knowledge yetEquipment Maintenance SchedulesEquipment Safety: Knowledge of safely operating coffee machines and other equipmentEspresso Preparation: Understanding of espresso machines, grinding, dosing, tamping, and extractionExplanation of misordered drinks to customers to enhance their knowledgeFood Safety Knowledge: Understanding of hygiene and food safety standardsFood Service Attire: Hair Nets, Shoes, etc.Good Communication Skills: Ability to communicate clearly and effectively with customers and team membersGrinder Calibration: Understanding how to adjust and calibrate grinders for the perfect grind sizeHandling Customer Queries and Complaints: Skills in addressing and resolving customer concerns professionallyImportance of Water Filtration and Descaling of Coffee Brewing MachinesInventory Management: Basic understanding of managing stock and supplies
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