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Course · AL
Barista
ACCS Innovation Center
Median earnings
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Cost
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Duration
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This comprehensive training provides aspiring baristas with the essential skills needed to excel in the coffee industry. The course covers technical coffee-making skills, including espresso preparation, milk texturing and steaming, latte art creation, brewing techniques, coffee cupping and tasting, grinder calibration, drink recipe knowledge, and the creation of signature drinks.
Adaptability: Ability to quickly adapt to new situations or changes in the work environmentAdaptability: Flexibility to adapt to a fast-paced environment, handle busy periods, and adjust to changes in routines or tasksAttention to Detail: Keenness to pay attention to the small details, whether it's in making coffee, maintaining cleanliness, or managing ordersAttention to Detail: Precision and care in making drinks and handling all aspects of the jobBasic Technical Troubleshooting: Ability to identify and address minor technical issues with coffee-making equipmentBrewing Techniques: Knowledge of various brewing methods like pour-over, French press, AeroPress, and drip coffeeBuilding Customer Relationships: Ability to connect with customers and create a welcoming atmosphereCleaning and Maintenance: Skills in cleaning and maintaining coffee equipment to ensure longevity and consistent performanceCoffee Cupping and Tasting: Ability to taste and evaluate different coffee types, understanding flavor profiles and qualityCoffee Flavor Wheel from SCACoffee Pairing: Knowledge of pairing coffee with food items for enhanced flavor experiencesCreating Signature Drinks: Creativity in developing unique coffee drinksCreativity: An inclination towards creativity, useful in crafting unique drinks or contributing to the shop's ambianceCustomer Service Orientation: A natural inclination towards providing excellent customer service, including patience, friendliness, and the ability to handle customer queries and concerns gracefullyDrink Recipe Knowledge: Familiarity with classic and modern coffee recipes, including espresso-based drinks and specialty coffeesEagerness to Learn: Willingness to learn and absorb new information, techniques, and skills related to coffee making and customer serviceEffective Communication: Ability to clearly and pleasantly communicate with customersEmergency Procedures: Familiarity with basic emergency response procedures, including first aid and fire safetyEnthusiasm for Coffee: A genuine interest in coffee, its flavors, and its culture, even if they don't have technical knowledge yetEquipment Maintenance SchedulesEquipment Safety: Knowledge of safely operating coffee machines and other equipmentEspresso Preparation: Understanding of espresso machines, grinding, dosing, tamping, and extractionExplanation of misordered drinks to customers to enhance their knowledgeFood Safety Knowledge: Understanding of hygiene and food safety standardsFood Service Attire: Hair Nets, Shoes, etc.Good Communication Skills: Ability to communicate clearly and effectively with customers and team membersGrinder Calibration: Understanding how to adjust and calibrate grinders for the perfect grind sizeHandling Customer Queries and Complaints: Skills in addressing and resolving customer concerns professionallyImportance of Water Filtration and Descaling of Coffee Brewing MachinesInventory Management: Basic understanding of managing stock and supplies