Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Understanding written sentences and paragraphs in work-related documents.Talking to others to convey information effectively.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Understanding the implications of new information for both current and future problem-solving and decision-making.Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Considering the relative costs and benefits of potential actions to choose the most appropriate one.Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Actively looking for ways to help people.Being aware of others' reactions and understanding why they react as they do.Adjusting actions in relation to others' actions.Using mathematics to solve problems.Managing one's own time and the time of others.Communicating effectively in writing as appropriate for the needs of the audience.