Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Talking to others to convey information effectively.Understanding written sentences and paragraphs in work-related documents.Understanding the implications of new information for both current and future problem-solving and decision-making.Teaching others how to do something.Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Actively looking for ways to help people.Being aware of others' reactions and understanding why they react as they do.Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Communicating effectively in writing as appropriate for the needs of the audience.