Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Talking to others to convey information effectively.Adjusting actions in relation to others' actions.Considering the relative costs and benefits of potential actions to choose the most appropriate one.Conducting tests and inspections of products, services, or processes to evaluate quality or performance.Determining causes of operating errors and deciding what to do about it.