Certificate · AL
IET.Hotel Operations.09
Alabama Adult Education, Alabama Community College System (ACCS)
Median earnings
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Cost
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Duration
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Completion
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in-personProgram details →
Skills taught
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Actively looking for ways to help people.Motivating, developing, and directing people as they work, identifying the best people for the job.Being aware of others' reactions and understanding why they react as they do.Talking to others to convey information effectively.Adjusting actions in relation to others' actions.Bringing others together and trying to reconcile differences.Understanding written sentences and paragraphs in work-related documents.Communicating effectively in writing as appropriate for the needs of the audience.Understanding the implications of new information for both current and future problem-solving and decision-making.Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Teaching others how to do something.Considering the relative costs and benefits of potential actions to choose the most appropriate one.Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Persuading others to change their minds or behavior.Managing one's own time and the time of others.Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.