Talking to others to convey information effectively.Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Actively looking for ways to help people.Understanding written sentences and paragraphs in work-related documents.Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Adjusting actions in relation to others' actions.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Managing one's own time and the time of others.Communicating effectively in writing as appropriate for the needs of the audience.Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Being aware of others' reactions and understanding why they react as they do.