Certificate · AL

IET.MentalHealthWorker.08

Alabama Adult Education, Alabama Community College System (ACCS)

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in-personProgram details →

Skills taught

Being aware of others' reactions and understanding why they react as they do.Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Talking to others to convey information effectively.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Understanding written sentences and paragraphs in work-related documents.Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Adjusting actions in relation to others' actions.Actively looking for ways to help people.Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.Persuading others to change their minds or behavior.Communicating effectively in writing as appropriate for the needs of the audience.Considering the relative costs and benefits of potential actions to choose the most appropriate one.Bringing others together and trying to reconcile differences.Understanding the implications of new information for both current and future problem-solving and decision-making.Teaching others how to do something.Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.Managing one's own time and the time of others.Motivating, developing, and directing people as they work, identifying the best people for the job.
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