Certification

Certified Hospitality Trainer (CHT)

American Hotel and Lodging Educational Institute (AHLEI)

Median earnings
Cost
$531
Duration
Completion

Hospitality training skills are in higher demand than ever before. Properties depend on these professionals to properly train their staff to meet regulations and prevent guest complaints and lawsuits. The Certified Hospitality Trainer (CHT®) certification proves you can manage every step in the training process, from assessing training needs to evaluating the results.

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Skills taught

Articulate the case for training and development within a hospitality organizationApply training and development as an investment strategy within a hospitality organizationAssess training needs within a hospitality organizationDesign instructional content to meet identified training needsSelect and apply training tools and techniques in a hospitality environmentMeasure and evaluate training and development outcomes in a hospitality organizationTrain trainers to deliver consistent instruction in a hospitality environmentConduct orientation and socialization for new employees in a hospitality organizationTrain hourly employees to meet operational performance standardsMentor employees to support professional development in a hospitality organizationDevelop supervisors and managers through targeted training and development programs
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