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Course · AL
Hotel, Resort, and Lodging Management I
Career and Technical Education, Alabama State Department of Education (ALSDE)
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Hotel, Resort, and Lodging Management I provides an introduction to the hotel, resort, and lodging industry. Major topics include industry overview, policies and regulations, management and financial operations, and careers. This course is designed to equip students with the skills for entry level positions in the hotel, resort, and lodging industry. Career and Technical Student Organizations are integral, co-curricular components of each career and technical education course.
Compare and contrast categories of lodgings in terms of ownership, types and levels of service, size, affiliationDescribe ways technology is used in the hotel, resort, and lodging industryDemonstrate how to evaluate lodging operations for profitability in the marketplaceAnalyze effects of economic changes on the hotel, resort, and lodging industryDemonstrate and describe customer relations skills required for the hotel, resort, and lodging industriesDescribe national industry standards and government rules and regulations related to the hotel, resortExplain laws and procedures that safeguard and protect employees in the hotel, resort, and lodging industryExplain legal responsibilities and liability issues within the hotel, resort, and lodging industryDescribe procedures used to address safety and security issues associated with the hotel, resort, and lodging industryExplain how cultural diversity policies impact the hotel, resort, and lodging industryDescribe management functions of hotels related to different types of ownership, including franchised, independentCompare and contrast costs, revenues, and cost efficiency for resorts, large hotel brandsSummarize fiscal management procedures utilized in the hotel, resort, and lodging industryResearch and summarize in-house strategies and opportunities for sales in the hotel, resort, and lodging industryCompare various marketing strategies, advertising methods, and public relations strategies used in the hotel, resortDescribe management responsibilities of the front desk, including using technology with a guest registration systemCalculate revenue per available room (RevPAR), average daily rate (ADR), occupancy, loyalty points and levelsExplain methods of controlling and eliminating pestsDescribe the functions and career paths of the various departments of a lodging property, including management