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Certification
CCST IT Support
Cisco Systems
Median earnings
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Cost
$125
Duration
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Completion
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Validates foundational IT support skills including hardware, software, operating systems, troubleshooting, and network basics for entry-level help desk and technical support roles.
Identify hardware components and their functions in computing devicesTroubleshoot common operating system and software issuesConfigure basic network connectivity settings and protocolsApply IT support ticketing and documentation practicesImplement basic security measures for endpoint devicesDescribe cloud computing concepts and common service models