Certification

Certified Records Manager (CRM)

Institute of Certified Records Managers

Median earnings
Cost
$100
Duration
Completion

The primary mission of the ICRM is to certify Records and Information Management professionals as Certified Records Managers (CRM) and Certified Records Analysts (CRA) including specialty designations and to administer a certification maintenance program that ensures its members remain current in this dynamic field

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Skills taught

Apply management principles and theories to organize and direct a records and information management programManage human resources including staffing, training, and performance evaluation for a RIM programManage financial considerations including budgeting, cost analysis, and capital purchasing for a RIM programAddress global concerns including international standards and multinational RIM compliance requirementsPlan and build a RIM program including records surveys, policies, procedures, and stakeholder communicationDirect and control RIM program operations through performance standards, reporting, and auditsDevelop and apply an information framework including taxonomy, classification, and records capture strategiesConduct risk assessments and audits to identify and mitigate records and information risksComply with regulatory, legislative, and litigation support requirements in a RIM contextManage information security, privacy, personally identifiable information, and access controls for recordsManage records creation across physical, electronic, social media, and electronic communication formatsStore records across paper, electronic, and unstructured and structured data environmentsManage records retrieval through indexing, search methods, and electronic discovery processesPlan and implement records conversion from physical to electronic and electronic to electronic formatsManage records storage facilities including record centers, data centers, cloud storage, and operational controlsIdentify and inventory records to determine their value and ownership across an organizationDevelop, implement, and audit records retention schedules in compliance with legal and regulatory requirementsProtect records through business continuity planning, disaster recovery, and vital records protectionImplement records disposition including archiving, destruction, and defensible deletion proceduresApply technology concepts including infrastructure, applications, data management, and legacy systems to a RIM programApply the system development life cycle to plan, analyze, design, implement, and maintain RIM information systemsManage electronic records systems including ERMS, ECM, cloud, and collaboration tools across the records life cycle
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