Certification

Certified Administrative Professional (CAP)

International Association of Administrative Professionals

Median earnings
Cost
$375
Duration
Completion

The Certified Administrative Professional (CAP) is a credential designed specifically for the administrative professional. It’s a fantastic way to show the world you are serious about your career; that you have a current knowledge of the areas necessary to be a rockstar in your role; that you are committed to learning long after the class work is done; and it’s an amazing way to prove to yourself you really CAN accomplish anything you set your mind to.

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Skills taught

Communicate organizational information using verbal and written methods in professional settingsConduct business writing tasks including proofreading and editing in administrative contextsMaintain office functions and records to support organizational operationsPlan meetings, events, and travel arrangements to support business activitiesManage projects to ensure timely and successful completion of organizational objectivesSupport human relations activities such as hiring and compliance processes within an organizationMaintain budgets and perform basic accounting functions to support financial operationsManage time and resources for self and others to optimize productivityUtilize technology including virtual and mobile tools to perform computer-based tasks and internet researchCoordinate communications between internal staff and external clients to ensure effective information flow
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