Quality Process Improvement

This technical diploma, Quality Process Improvement, provides you with the basic skills for quality assurance work. This credential ‘ladders’ up to the full two-year associate degree, Quality Assurance Technician. Quality Assurance is a program for the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met. In simple business terms, quality assurance is the difference between success and failure.