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Certification
Apple Certified Support Professional
National Coalition of Certification Centers (NC3)
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Earning the Apple Certified Support Professional certification demonstrates knowledge and skills needed to help support Apple devices in your organization, covering mobile device management, device setup, device profiles, and more.
Locate MDM configuration profilesDetermine managed device functionsTroubleshoot MDM enrollmentDescribe Managed Apple AccountsManage Safari profilesCreate and use passkeysUpdate iOS, iPadOS and macOSShare content with AirDropManage storage space on MacRestore Apple devicesConfigure Wi-Fi network settingsManage Privacy and SecurityCapture sysdiagnose logsRun system diagnostics in Activity MonitorTroubleshoot with Console