Certification
Workplace Readiness Credential
Oakwood Solutions, LLC dba Conover Company
Median earnings
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Cost
$2,500
Duration
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Completion
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Conover’s Workplace Readiness Credential is a research-based soft skills assessment and training system to better prepare individuals for the workplace. It assesses and teaches skills necessary to survive and thrive in the workplace and includes credentials for Job Readiness, Job Seeking and Job Keeping skills.
Skills taught
Attitude – is where it all begins. This program addresses: The Importance of Having a Positive Attitude, Keeping Your Focus, Doing Your Best, Responding to Guidance or Direction, Controlling Your Emotions, Being FlexibleCommunication – is something we often take for granted. This program covers: Listening Skills, Verbal Communication, Non-Verbal Communication, Emotional Awareness, Written Communication, Communicating in Difficult SituationsPlanning & Organizing – leads to success if given the proper amount of time and effort. This program covers: Prioritizing, Time Management, Coordinating Resources, Delegating, Creating Systems, Being Proactive by Planning AheadCritical Thinking – is an essential skill that all employers agree is critical for success in any workplace. This program covers: Gathering Information, Analyzing Information, Applying Information, Forming a Hypothesis, Problem Solving, Decision MakingInterpersonal/Social Skills – teaches users how to interact with other people and present themselves in an acceptable manner by covering the following topics: Interpersonal Skills, Controlling Your Emotions, Socializing at Work, Networking, Responding to Conflict, Helping CustomersTeamwork – is not just about sports, it is about succeeding in the workplace. Topics include: Respecting Others, Active Listening, Being Reliable, Participating, Communicating Constructively, Solving ProblemsProfessionalism – teaches employees the high standards of professionalism and how to live up to those standards. Includes: Following Workplace Rules and Expectations, Personal Responsibility, Workplace Ethics, Physical Appearance, Appropriate Language, Minding Your MannersMedia Rules – teaches the new, seldom-taught guidelines on how to properly and safely use technology. The rules covered include: Cell Phone Rules, Email Rules, Laptop and Tablet Rules, Internet Use, Internet Safety, Video Conferencing Rules, Social MediaJob Search - is about finding a job. The program covers: Know What Type of Job You Want, Know What Type of Job You Are Qualified To Do, How To Begin Looking, Networking, Job Ads and Websites, Social MediaResumes - teaches about resumes that get the job. The program includes: Resume Overview, Resume Format, Professionalism, Resume Content, Submitting a ResumeJob Applications - covers the basics for applying for a job. Includes: Getting an Application, Filling Out the Application, Personal Strengths, ReferencesPreparing for an Interview - covers the basics on how to prepare for an interview. Includes: Getting an Interview, Learning About the Organization, Learning About the Job, Prepare to Answer Questions, Practice Answering Questions, Prepare to Ask QuestionsInterviewing - teaches the basics of how to properly conduct yourself in an interview. Covers: Physical appearance, What to Bring to the Interview, Interviewing Etiquette, Answer Questions, Ask Questions, Wrapping Up the InterviewAfter the Interview - teaches the proper post- interview things to do. Covers: Following Up, Accepting a position, Quitting a Job, Facing RejectionGetting Off on the Right Foot - covers the basics of job keeping. Includes: Meet Your Manager, Take Responsibility, Follow Company Rules and Policies, Stay Positive, Listen and Follow Instructions, Start FreshGetting Along in the Workplace - - covers basic interpersonal skills: Building a Relationship With Your Supervisor, Getting Along with Your Peers, Talking to Customers, Practice Good Social Skills, Balancing Work and Personal Life, Handling ConflictPerformance Reviews - teaches how to handle performance reviews. Includes: Exceed Expectations, Handling Criticism, Responding to Compliments, Using Feedback to Improve Performance, Evaluating Your Performance, Making Continuous Improvements