Certification

ITIL 4 Foundation

PeopleCert (AXELOS)

Median earnings
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Cost
$517
Duration
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Completion
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Build a strong foundation in digital product and service management. Learn the core concepts and practices needed to deliver value across the full lifecycle in today’s complex, AI-enabled environments.

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Skills taught

Develop operational support and analysis skills for ITSM activitiesMonitor and maintain IT systems and infrastructureReduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errorsTransform IT systems to support a digital modelCollaborate with stakeholders, manage and lead plans
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