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Certification
Salesforce Certified Platform Administrator II
Salesforce
Median earnings
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Cost
$200
Duration
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Completion
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Certified Platform Administrators II are seasoned Salesforce Administrators who can harness the power of advanced features and functionality to solve a variety of business problems.
Determine implications to record and field data accessCompare and contrast capabilities of custom profiles, permission sets, and delegated administrationDetermine implications of user authenticationCompare and contrast capabilities of a complex business modelDetermine appropriate solutions to enhance or extend objectsDetermine appropriate solutions to enhance or extend the user interface and user experience with applicationsDetermine appropriate tools for monitoring and troubleshooting system activityEnsure sensitive data is configured to support business, legal, and compliance use casesReview and troubleshoot security settings including pending updatesDescribe features that enable sales users to conduct the sales processDistinguish and understand implications and capabilities of forecasting and territory managementCreate and maintain Salesforce KnowledgeCreate and maintain service entitlements and entitlement processesDescribe features that enable interaction between support agents and customersUnderstand standard Salesforce products that extend the core platformExplain tools and best practices for assessing, improving, and enriching data qualityDetermine appropriate analytic tools to meet complex reporting requirementsUnderstand methods to connect to, access, backup, restore, or archive data outside of SalesforceIdentify appropriate tools and methods for importing data into SalesforceDescribe options to move metadata between environmentsDescribe capabilities and best practices for using change setsDetermine solutions using appropriate automation tools to solve business problemsIdentify appropriate tools or methods for troubleshooting declarative automationExplain capabilities and limitations of declarative automation toolsUnderstand implications of the order of execution when using automation tools