Certification

Certified Strategic Account Management (CSAM)

Strategic Account Management Association

Median earnings
Cost
$9,700
Duration
Completion

SAMA’s Certified Strategic Account Management (CSAM) program is the most widely recognized certification for strategic account managers (SAMs) and their leaders today.

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Skills taught

Apply Foundational SAM Skills and Competencies To Drive Superior Customer ResultsManage the Strategic Account Management Process Including Co-Discovery Fit Planning and Value DeliveryDevelop and Execute Strategic Account Plans To Drive Customer-Specific Value CreationLead and Influence Strategic Account Relationships With Customers and Internal TeamsBuild and Demonstrate Credible Account Leadership and Strategic Influence In Strategic AccountsCo-Create and Quantify Mutual Value With Customers and Internal TeamsManage Customer Relationships and Value Journey Using Metrics and ScorecardsDrive Sustainable and Profitable Growth Through Strategic Account Management Practices
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