Certificate

Hotel Operations

Wallace State Community College

Median earnings
Cost
Duration
Completion

Hotel Operations introduces the core functions of lodging and hospitality businesses. Participants learn front-desk operations, reservations, guest service, housekeeping coordination, property safety, complaint resolution, communication, and professional practices used in hotels and similar facilities.

CIP 52.0904hybridProgram details →

Skills taught

Front Desk OperationsReservationsGuest Check-In & Check-OutCustomer ServiceHousekeeping CoordinationComplaint ResolutionHospitality CommunicationProperty SafetyProfessionalismBasic Hotel Systems
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