Credential directory
Degrees, certificates, licences, apprenticeships and micro-credentials — with the provider, the occupations each leads to, and the Credential Transparency Identifier where one is published. Or browse a state or partner library.
Certificate
Customer Relations Certificate
ce-387890de-ad17-4342-bab1-240a7a8110bd
ce-204f2493-3b1e-4fe0-965c-34d47e281765A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing …more
Certificate
Customer Relationship Management Certificate
ce-7bc1e4c5-8204-450c-8a3c-c612baad2d44
ce-439016e6-bfca-41fd-8849-af474529ad29The Customer Relationship Management Certificate credential is offered by the Business Administration, Management And Operations program at Navarro College.
Certificate
Customer SERvice Representative Certificate
ce-af972ca7-2f25-4c65-93cd-27e8c7449fdc
ce-cede573c-f45d-4a09-b4de-165b5bb51d5eThe Customer SERvice Representative Certificate credential is offered by the Business Operations Support And Assistant Services program at South Plains College.
Certificate
Customer SERvice Specialist Certificate
ce-7bc1e4c5-8204-450c-8a3c-c612baad2d44
ce-e34e204b-909f-40bb-a85a-883fba2eef03The Customer SERvice Specialist Certificate credential is offered by the Business Administration, Management And Operations program at Navarro College.
Certificate
Customer SERvice/Sales Operations Certificate
ce-f0c8ecbc-f4c2-4ddc-b93b-9cb089b871f3
ce-fad85624-0bd1-458f-aeb8-5a314f3e6690The Customer SERvice/Sales Operations Certificate credential is offered by the Business Operations Support And Assistant Services program at Alamo Community College - Northwest Vista College.
Certificate
Customer Service
ce-96b4cf74-8d7d-46a1-8faa-0d428a12616a
ce-0039a49c-dabd-476a-809c-3c6a29a4df03Prepares students to deliver consistently superior customer service, both internally and externally.
Certificate
Customer Service
ce-496782a8-bd77-4747-bce0-39d8c28b6e94
ce-6037e547-a3c5-46d0-b041-e472125c781eWhether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve produ …more
Certificate
Customer Service
ce-ff326a0e-bfa8-40da-aa16-997a363d8ec5
ce-91fa85d8-0c55-499e-933e-57de2ea8ede4Students can earn a distinct career credential in this concentrated area of study within business. Designed to complement your work experience or previous college degree.
Certificate
Customer Service
ce-03d0b3bf-4fbd-4da5-81a2-38d8f711ed29
ce-b72e6be6-f9e5-4932-8c99-95d83fb9ca46Most of us engage in customer service activities of some type during our normal daily routines of our personal and professional lives. However, simply being exposed to customers does not mean one understands how to do it well or how to evaluate whether one is delivering or receiving an acceptable le …more
Certificate
Customer Service
ce-b38420b1-b0d7-4978-ba42-e41be1392cc5
ce-d95c6c4a-0e52-4e74-a339-89b33a3abab8This certificate program will educate workers in the principles of sales and customer service. Topics include effective communication skills, retail sales, call centers, and managing customer service representatives.
Certificate
Customer Service
ce-7ae17bc9-25af-425c-9b13-f4fbc9203fd4
ce-efec2117-3d50-4500-baca-8c35ac89b7f8Marketing is an important part of the American system of product and service distribution and is a challenging and creative field. Customer service is the cornerstone of marketing: treat your customers well and they will come back. Learning customer service skills is vital to success in today's busi …more
Certificate
Customer Service & Sales Training - Certificate of Completion
ce-06e1ca4e-da8b-4de6-8dc0-d138108b8c9c
ce-68dbd983-3f2f-4ef9-ae3c-7772e73b69b6The AACCNJ TDI customer service and sales training is designed to equip participants with the necessary skills, knowledge, and techniques necessary to effectively interact with customers, address their needs, and persuade them to make purchases.
Certificate
Customer Service & Sales
ce-85f03305-4936-4d6d-882f-8a7d1e8bcb34
ce-8e0854fa-a2e0-43c4-b474-844d05cd9f2bNational Retail Federation (NRF) Customer Service and Sales Credential programs a classroom-based (online option available), instructor-led program that takes 30 hours to complete (includes administering of the credentialing exam). The Customer Service and Sales curriculum are designed to help entry …more
Certificate
Customer Service Associate
ce-5386e905-50bd-4d97-b64d-2d593683b37c
ce-bdbbd3be-0c2e-41ae-985b-1352f2e08ce0This certificate program is for individuals that are looking for specialized training in customer service, becoming a customer service representative, and supervising those in customer service roles. The Certificate of Achievement Customer Service Associate is designed to provide recognition for the …more
Certificate
Customer Service CESA
ce-588b0e6f-9b15-42b0-b455-6c9af91df277
ce-2147d325-ff25-4e29-9357-1cf3fb9677f8Customer Service CESA
Certificate
Customer Service Certificate
ce-8b1f695a-d9eb-4b1c-aa24-71afa4b47a58
ce-5e6d3b7c-1e50-464c-8898-2c7cdbc4172bCustomer service representatives are consistently in-demand in businesses, government agencies, and non-profit organizations. This program prepares students for customer service jobs with basic and advanced training. The curriculum for the basic program includes learning how to use social media in t …more
Certificate
Customer Service Office Support
ce-ec87cde9-0d1b-4a38-a2bf-7ee19c76976d
ce-0b1dbcec-5c5c-4105-8f7d-337a3df9e2b0This Customer Service Office Support program provides entry level training for a customer service position. Students will learn how to resolve conflict, develop listening skills, interpersonal and problem solving skills. The program covers Microsoft Office software: Excel, Word, PowerPoint, Access, …more
Certificate
Customer Service Professional
ce-678dabaa-4936-4812-9736-c1d53eaffbfd
ce-0387c8eb-37a7-4b53-9d18-c4c382fc2c87Coursework emphasizes oral and written communication skills, workplace skills, and basic computer skills and includes training to work effectively as a CSR. CSRs interact with a company's customers by answering questions about products, services or billings.
Certificate
Customer Service Representative
ce-860dd011-fc26-4d1d-abcf-4038af0562ce
ce-18c5d433-0318-4e34-8875-449eeea6d4e5Students learn the functional operations of any business, such as accounting, organization, personnel management, marketing, and social responsibility. They also explore customer service as a competitive advantage in business and personal career development. Credits are built into the Business Manag …more
Certificate
Customer Service Representative (CSR) Exam Prep Online with exam (PTBUS3005)
ce-3dfcbfac-2669-49a8-a3fa-bafa6b6e85fa
ce-dc16cf66-ce37-4ab1-88a8-2e38cc22e4d5The customer service representative plays an essential role in an organization's success through providing product and service information and resolving product and service problems. In this course, you will learn about the various duties and responsibilities of the customer service provider, and yo …more