Credential directory
Degrees, certificates, licences, apprenticeships and micro-credentials — with the provider, the occupations each leads to, and the Credential Transparency Identifier where one is published. Or browse a state or partner library.
Certificate
Customer Service Representative CESA
ce-588b0e6f-9b15-42b0-b455-6c9af91df277
ce-508823cf-7947-4168-b7fd-e021719767e9Customer Service Representative CESA
Certificate
Customer Service Representative Certificate
ce-af972ca7-2f25-4c65-93cd-27e8c7449fdc
ce-a801897b-da24-453b-9e6c-1841ecc5ae2dBusiness/Office Automation/Technology/Data Entry
- Texas
Certificate
Customer Service Representative Program
ce-745b6ce8-ffe5-4bc8-8ae0-17e3d4dd83f1
ce-5ccfa663-11a4-49b1-86f7-1de5a054b722This program provides the foundation to provide service excellence, both in person and as a virtual/remote employee. Students learn to build customer relationships by developing effective customer-care strategies to enhance customer loyalty. Interactive scenarios occur to develop the skills needed …more
Certificate
Customer Service Skills Program
ce-713afaa1-95dc-4e8d-8bba-1adafc1284e9
ce-3b17d624-92ac-434c-b9c2-2538d7c283e8Training includes courses in the following: Communication Skills, Listening Skills, Telephone Skills, and Customer Service Skills. The O'NET Interest Profiler assessment will be given prior to training. Participants who complete the training will receive a certificate.
Certificate
Customer Service Specialist
ce-de8a0d45-ab6d-4a7a-9342-00715fda5ca0
ce-26b35b17-615f-4fed-aacc-75faee127a05This program prepares participants to provide quality customer service by equipping them with the necessary human relations and technological skills to succeed in the modern service industry.
Certificate
Customer Service Specialist
ce-3f81630b-3435-409b-afe7-7ce0d204c3ba
ce-28da3d1c-8c27-4fdf-857a-df87931f052eLearn the practical skills you need to succeed in today's competitive business environment. In this certificate program you will gain the skills you need to succeed, from handling customer.
Certificate
Customer Service Specialist (CSS) Basic - Certificate of Completion
ce-6f5e31f1-eeed-4a8a-9bd7-83a8afdf225b
ce-75b336b6-1620-412e-9954-3223ad750f95The Customer Service Industry has been named by the State of NJ as an occupation with the greatest employment growth. Anyone who works with the general public on a regular basis, or who is interested in entering the field of customer service will benefit from this program. Our Customer Service Pro …more
- New Jersey
Certificate
Customer Service Specialist (Online)
ce-ed4aea19-7276-405b-ab2a-2c59c6cb3b5c
ce-fdf9c356-9bc0-42e4-8588-319c3ffa4b76Customer Service Support/Call Center/Teleservice Operation
- Texas
Certificate
Customer Service Specialist (Online) Line)
ce-ed4aea19-7276-405b-ab2a-2c59c6cb3b5c
ce-f99d92e2-8fde-4fd1-b7c5-de0e2e09fe77Customer Service Support/Call Center/Teleservice Operation
- Texas
Certificate
Customer Service Specialist Certificate (Online)
ce-f0772aba-ddac-4e5a-8a45-8c61c057a21a
ce-789d6706-788a-4cc7-98e5-5904571a9c20This program is designed to prepare the student for an entry-level position as a customer service specialist. Students will gain knowledge in customer behavior, customer service databases, user surveys and other feedback mechanisms, operations management, communications and marketing skills, custom …more
Certificate
Customer Service Specialist Diploma (Online)
ce-f0772aba-ddac-4e5a-8a45-8c61c057a21a
ce-e5cf166b-97bb-4493-87fe-6c55e95ece1fThis program is designed to prepare the student for an entry-level position as a customer service specialist. Students will gain knowledge in customer behavior, customer service databases, user surveys and other feedback mechanisms, operations management, communications and marketing skills, custom …more
Certificate
Customer Service Specialist Level 1
ce-d8e3a50f-df3a-4c3c-b3b1-599f494a3ca9
ce-213dfdef-9e19-49d2-8862-533f085fe8f9ProTRAIN will deliver customer service, computer and business skills training in a classroom environment to assist the client in obtaining the needed skills to be a competitive applicant in an entry-level customer service/call center position. Training will be broken up into classroom sessions cover …more
Certificate
Customer Service and Call Center Training
ce-2f51605f-b147-4b28-8cfc-dfec4c82034f
ce-56bfd146-169d-4994-8d75-c883c5b89a9bThe Call Center For Hire Customer Service and Call Center Training Program consists of 6 training modules for our curriculum: 1. Customer service 2. Customer Retention/Conflict resolution 3. Call center work 4. Sales training 101 5. Remote Worker Training 6. Professional Development trainin …more
Certificate
Customer Service and Sales Management
ce-6aa6a51d-f2d1-4340-a296-0c447ed0e3fb
ce-f4513849-53e3-46b6-a1f1-6507c516419dDevelop the skills needed to be an effective manager and leader. Gain knowledge in what manager responsibilities entail including methods of communication, problem solving, delegation and motivation. Support the capabilities of all team members and know how to address issues and manage conflicts a …more
Certificate
Customer Service and Sales Training
ce-40e9aba7-5824-446c-8fae-c7f5747bfd3b
ce-718061d9-8f70-49bb-9dc0-296d0d1f61b4Customer Service and Sales Training is for students interested in working in a customer-facing role. Students will learn customer service and sales skills, including understanding the customer life cycle, how to effectively engage customers, assessing customer needs, and closing sales. Student will …more
Certificate
Customer Service in Hospitality
ce-3f81630b-3435-409b-afe7-7ce0d204c3ba
ce-8078de60-a392-4b3c-8f3e-932a4a35c3ecStudent Outcomes: Utilize the fundamental vocabulary and operating principles of the hospitality/tourism industry. Conduct themselves in accordance to professional ethics and values of the hospitality/tourism industry. Explain and employ principles of professionalism and best practices relevant to h …more
Certificate
Customer Service, Short Term Tech Certificate
ce-376f7d3b-74f6-45d8-a16e-190367df1cfc
ce-83292ea1-3b6d-46da-8fad-a8be3cfe035bThe customer service short-term technical certificate will provide participants with the knowledge and skills needed to work in a growing field and to effectively deal with the public as customers. Customer service positions are found in many areas of business including manufacturing, banking, retai …more
- Ohio
Certificate
Customer Service/Call Center Training
ce-f5e36f0f-c6f9-4733-b7d0-91751e5b7754
ce-b834865f-1cae-4796-bf0b-87787fd75811Customer Service/Call Center Training
Certificate
Customer Service/Retail
ce-2b012227-d9d5-4b08-9cbd-778cf099a8cc
ce-093df460-a38f-4fd5-8178-fbdf37e7f45cEntry Level Certificate for Customer Service/Retail
- Texas
Certificate
CySA+ Certification Training, Non-Credit: IC
ce-1fd2868c-5f60-4b40-a588-94e3d26cd445
ce-45d9bc4e-37e9-4547-b542-63d87ba0c1d2The training from the Cyber Security Analyst certificate can be taught of as a cyber security training camp. Students learn material from Network+, Security+, and Cyber Security Analyst+ in order to prepare themselves for an entry-level role such as Technical Support Specialist, Help Desk, and Cyber …more