Occupation · SOC 49-3022
Automotive Glass Installers and Repairers
Replace or repair broken windshields and window glass in motor vehicles.
Median wage
$47,260
$35,080–$67,480
Projected growth
+3.4%
Average growth
Annual openings
70
per year
Employed (US)
18,940
Job Zone 2
Typical preparation
Some preparation
Stackable credential programs
209 mapped
Core skills
InstallationSpeakingEquipment SelectionTime ManagementSocial PerceptivenessService OrientationMonitoringCritical ThinkingActive ListeningQuality Control AnalysisOperations MonitoringOperation and ControlJudgment and Decision MakingCoordinationComplex Problem SolvingActive LearningReading ComprehensionWritingRepairingPersuasionNegotiationLearning StrategiesInstructingTroubleshootingSystems AnalysisEquipment MaintenanceSystems EvaluationMathematicsManagement of Personnel ResourcesOperations AnalysisManagement of Material ResourcesTechnology DesignScienceManagement of Financial ResourcesProgramming
Knowledge areas
Customer and Personal ServiceMechanicalEnglish LanguageAdministration and ManagementAdministrativePublic Safety and SecurityPersonnel and Human ResourcesSales and MarketingTransportationEducation and TrainingEconomics and AccountingProduction and ProcessingMathematicsEngineering and TechnologyComputers and ElectronicsTelecommunicationsDesignPhysicsGeographyPsychologyCommunications and MediaChemistryTherapy and CounselingMedicine and DentistryBuilding and ConstructionLaw and GovernmentForeign LanguageSociology and AnthropologyPhilosophy and TheologyHistory and ArcheologyBiologyFood ProductionFine Arts
Technology & tools
Accounting softwareEstimating softwareMicrosoft WindowsRecordkeeping softwareWorkday software
Representative tasks
Performing General Physical ActivitiesHandling and Moving ObjectsGetting InformationUpdating and Using Relevant KnowledgePerforming for or Working Directly with the PublicOperating Vehicles, Mechanized Devices, or EquipmentCommunicating with Supervisors, Peers, or SubordinatesIdentifying Objects, Actions, and EventsOrganizing, Planning, and Prioritizing WorkThinking CreativelyMaking Decisions and Solving ProblemsEvaluating Information to Determine Compliance with StandardsEstablishing and Maintaining Interpersonal RelationshipsMonitoring Processes, Materials, or SurroundingsInspecting Equipment, Structures, or MaterialsJudging the Qualities of Objects, Services, or PeopleControlling Machines and ProcessesCommunicating with People Outside the OrganizationResolving Conflicts and Negotiating with OthersProcessing InformationScheduling Work and ActivitiesEstimating the Quantifiable Characteristics of Products, Events, or InformationTraining and Teaching OthersRepairing and Maintaining Mechanical EquipmentInterpreting the Meaning of Information for OthersDocumenting/Recording InformationPerforming Administrative ActivitiesSelling or Influencing OthersCoordinating the Work and Activities of OthersProviding Consultation and Advice to OthersDeveloping and Building TeamsWorking with ComputersAnalyzing Data or InformationGuiding, Directing, and Motivating SubordinatesRepairing and Maintaining Electronic EquipmentCoaching and Developing OthersDeveloping Objectives and StrategiesMonitoring and Controlling ResourcesAssisting and Caring for OthersDrafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
Competency framework
Skill expectations by proficiency level.
emerging
Pinchweld scratches and primer application — identify and treat under direct technician supervision on a standard passenger vehicle.Damaged glass areas — remove loose glass, dirt, and foreign matter following step-by-step instructions at a shop service bay.Appropriate hand tools and safety equipment — select from a labeled inventory based on written job requirements with supervisor guidance.Moisture and contamination in damaged window areas — recognize and report to a lead technician before repair work begins.Replacement windshields and windows — retrieve from stock and perform a basic visual defect inspection under direction.Urethane curing requirements — follow posted time and temperature guidelines under supervision after glass installation.Personal protective equipment including gloves and eye protection — don and maintain correctly at all times in the service bay.Basic vehicle glass terminology and part names — use accurately when communicating with supervisors and team members.Customer service interactions — greet and relay vehicle information to customers using clear, polite language under guidance.Shop software and work-order systems — enter basic job data and retrieve vehicle-specific parts records with supervisor assistance.
developing
Primer application along windshield and window edges — complete independently and allow appropriate drying time on common domestic and import vehicle models.Urethane bead application around pinchweld perimeters — apply and dress to uniform level and thickness on routine replacement jobs with minimal oversight.Replacement glass installation — carry out the full removal and installation sequence on standard passenger vehicles following shop procedures.Curing time calculations — adjust independently for varying temperature and humidity conditions encountered at a mobile or fixed-location service site.Contamination and moisture checks — conduct systematically in damaged areas and maintain dry conditions throughout the repair process.Vehicle-specific windshields and windows — match to correct make and model from stock, inspect for defects, and document discrepancies in the work-order system.Equipment selection decisions — choose appropriate tools, adhesives, and safety gear for common job types without prompting from a supervisor.Customer communication — explain repair scope, estimated completion time, and post-installation care instructions clearly to vehicle owners.Shop scheduling and project management software — update job status, log parts used, and flag delays to maintain workflow accuracy.Multi-limb coordination during glass handling — position and seat windshields safely with a partner, adapting technique to vehicle body style variations.
proficient
Complex pinchweld preparation — assess damage severity, apply primer and urethane precisely, and achieve consistent adhesion quality across a full range of vehicle types without supervision.Non-routine urethane curing scenarios — determine adjusted cure windows for extreme weather or high-humidity field conditions and document rationale in job records.Full-scope glass replacement — execute removal, surface preparation, glass seating, and final inspection autonomously on sedans, trucks, SUVs, and specialty vehicles.Defect identification and supplier escalation — detect subtle glass flaws pre-installation and initiate parts replacement or vendor communication to prevent comebacks.Moisture intrusion diagnosis — troubleshoot recurring contamination sources in damaged areas and apply corrective sealing techniques beyond standard protocol.Tool and equipment evaluation — assess condition and calibration of suction cups, cold knives, and urethane guns, recommending repairs or replacements to management.Advanced driver-assistance system (ADAS) recalibration awareness — recognize when post-installation camera or sensor recalibration is required and coordinate with appropriate technicians.Customer problem resolution — handle complaints about installation quality or leak callbacks independently, diagnosing root cause and performing corrective work.Work-order and inventory data management — maintain accurate ERP and database records for parts consumption, labor time, and job cost to support shop profitability analysis.Visualization and spatial reasoning — plan glass removal sequences on damaged or deformed frames to avoid secondary damage and ensure safe outcomes.
advanced
Shop-wide installation quality standards — develop, document, and enforce primer, urethane, and curing protocols that reduce rework rates across all technician levels.Technician training programs — design and deliver hands-on onboarding and skills-upgrade training for emerging and developing installers at a multi-bay facility.Equipment selection policy — evaluate and approve new tools, adhesive systems, and safety equipment for adoption across the shop, based on performance and cost analysis.Operational workflow design — restructure job sequencing, bay assignments, and parts procurement to maximize throughput and minimize vehicle turnaround time.ADAS and emerging vehicle technology strategy — lead the shop's adaptation to new glass and sensor integration requirements by establishing procedures and sourcing training resources.Customer service culture — model and coach a customer-first approach across the team, establishing service standards that build long-term client retention and referral business.Financial and ERP oversight — interpret job-cost reports, parts usage trends, and labor efficiency data to guide budgeting and vendor negotiation decisions.Safety compliance leadership — maintain current knowledge of OSHA and industry regulations and conduct regular audits to ensure shop-wide adherence to protective equipment and hazardous materials standards.Supplier and vendor relationships — negotiate pricing, lead times, and quality agreements with glass distributors and urethane manufacturers to ensure reliable parts availability.Performance management and career development — conduct skill assessments, set measurable goals, and create advancement pathways for technicians progressing through the competency levels.
Also known as
27 alternate job titles map to this occupation.
Auto Glass Repair Specialist (Automotive Glass Repair Specialist)Auto Services Glass Installer (Automotive Services Glass Installer)Auto TechnicianAutomobile InstallerAutomotive Glass Installer (Auto Glass Installer)Automotive Glass Mechanic (Auto Glass Mechanic)Automotive Glass Specialist (Auto Glass Specialist)Automotive Glass Technician (Auto Glass Technician)Automotive Glazier (Auto Glazier)Automotive TechnicianAutomotive TinterAutomotive Window TinterDirect InstallerGlass FitterGlass InstallerGlass Installer TechnicianGlass SetterGlass TechnicianRepair SpecialistTinterVehicle Glass TechnicianWindow InstallerWindow TinterWindows Tech (Windows Technician)Windshield InstallerWindshield Repair TechnicianWindshield Technician