Stackable Credentials

Credentials for First-Line Supervisors of Retail Sales Workers

28 credential programs ladder toward this occupation. Median wage on completion: $47,320 · projected growth -5.0%. See full occupation profile →

Micro-Credential

Advanced Customer Service and Sales

NRF (National Retail Federation) Foundation
Short-Term Certificate

Baccalaureate Certificate in Professional Selling

University of North Alabama
AL
Certification

Business of Retail

NRF (National Retail Federation) Foundation
$75 cost
Knowledge of store operations and retail environment managementApply merchandising and marketing techniques in retailKnowledge of retail profit model and competitionApply retail policies, regulations, and safety in retail environmentsManage others effectively in retail settings
Certificate

Business: Retail Business Management

Coalinga College
Associate's Degree

Business: Retail Business Management

Coalinga College
Certificate

Business: Retail Business Management

Lemoore College
Certificate

Cannabusiness Studies

Sullivan University
Certificate

Certificate in E-Commerce Development

Indiana University-Indianapolis
Micro-Credential

Customer Service

Small Business Administration
Certificate

Customer Service

Glendale Community College (CA)
Certification

Customer Service and Sales

NRF (National Retail Federation) Foundation
$55 cost
Knowledge of customer life cycle in retail contextDevelop customer engagement strategies in retailAssess customer needs and close salesRead customer body language during sales interactionsIncrease customer satisfaction and retentionApply problem-solving and teamwork skills in retail
Certificate

Customer Service: Effective Communication Approaches

Southwestern College (CA)
Certificate

Customer Service: Effective Teams

Southwestern College (CA)
Micro-Credential

Diploma in Customer Service

Alison
Micro-Credential

Diploma in Retail Management

Alison
Certificate

Ebusiness & Ecommerce

Southwestern College (CA)
Course

Entrepreneurship

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Discuss and demonstrate ways to value diversity. ofExplain the concepts and processes associated with successful entrepreneurial performanceDiscuss the entrepreneurial discovery process and the risks and rewards of being an entrepreneurExplain the fundamental concepts of business ownershipCompare and contrast types of business ownership, indicating their advantages and disadvantages for entrepreneursExplain the concepts, systems, and tools needed to gather, access, synthesize, evaluate
Course

Entrepreneurship and Financial Skills Development

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Explore the range of careers available in the field and investigate their educational requirementsAdvocate and practice safe, legal, responsible, and ethical use of informationParticipate in a Career and Technical Student Organization (CTSO) to increase knowledge and skills and to enhance leaderDiscuss and demonstrate ways to value diversityResearch and share information on the role of entrepreneurship within the economyDescribe how economic concepts are applied to the decision-making process in an entrepreneurial venture
Certificate

Floral Design

Southwestern College (CA)
Associate's Degree

Floral Design

Southwestern College (CA)
Post-Baccalaureate Certificate

Micro-credential in Professional Selling

University of North Alabama
AL
Micro-Credential

Omnichannel Retailing

NRF (National Retail Federation) Foundation
Certificate

Organizational Behavior

Columbia College (CA)
Certificate

Professional Sales

Anderson University (SC)
Bachelor's Degree

Professional Sales

University of South Alabama
AL
Certificate

Professional Sales Certificate

University of Alabama at Birmingham
AL
Certification

Retail Industry Fundamentals

NRF (National Retail Federation) Foundation
$35 cost
Knowledge of economic impact of the retail industryKnowledge of the retail cycleApply customer service and math skills in sales transactionsUse technology tools in retail environmentsPractice interview skills for retail employment
Short-Term Certificate

eBusiness

Taft University System
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