Credential directory
Degrees, certificates, licences, apprenticeships and micro-credentials — with the provider, the occupations each leads to, and the Credential Transparency Identifier where one is published. Or browse a state or partner library.
Course
Customer Service
ACCS Innovation Center
ce-dd8dde51-cf89-404e-a044-1020221f3c88Last matched Jun 9, 2026
This comprehensive course provides participants with the knowledge and skills necessary to begin working in an entry-level, customer-facing position including frontline staff, team leads, and managers, as well as any professional seeking to enhance their customer service skills. Participants gain a …more
Course
Customer Service
Alabama Training Network
ce-0f3bac5e-1a2b-4d11-a7f6-b0abe45fcdfcLast matched Jun 9, 2026
What do customers want?
Certificate
Customer Service
Southwestern Community College (NC)
ce-0f3bac5e-1a2b-4d11-a7f6-b0abe45fcdfcLast matched Aug 19, 2026
The Office Management curriculum prepares individuals for employment as administrative office personnel who use skills in the areas of office management, office finance, legal office, virtual office, customer service, and office software. Course work includes computer applications, oral and written …more
Micro-Credential
Customer Service
Small Business Administration
ce-a91ce0ff-33c1-4887-abcc-6dc43a566538Last matched Jun 9, 2026
Teaches the fundamentals of providing excellent customer service for small businesses.
- 9 occupations
- CIP 52.1804
Certificate
Customer Service
Pikes Peak State College
ce-0f3bac5e-1a2b-4d11-a7f6-b0abe45fcdfcLast matched Jun 9, 2026
- 2 occupations
- CIP 52.0207
Certificate
Customer Service
Glendale Community College (CA)
ce-dd8dde51-cf89-404e-a044-1020221f3c88Last matched Jun 9, 2026
- 9 occupations
- CIP 52.1804
Short-Term Certificate
Customer Service - Short Certificate
Chattahoochee Valley Community College
The Customer Service Certificate prepares students to provide excellent customer service in any industry. Proven leadership and marketing strategies are taught, along with interpersonal, communication, and general business skills, to promote an overall culture of service excellence. The Customer Ser …more
- AL
Short-Term Certificate
Customer Service Basic
Chattahoochee Valley Community College
- AL
- 2 occupations
- CIP 52.0411
Apprenticeship
Customer Service Representative (Apprenticeship Guideline)
U.S. Department of Labor (US DOL) Registered Apprenticeship
Guideline from the U.S. Department of Labor for an effective apprenticeship.
- AL
Competency-Based Apprenticeship
Customer Service Representative: South Baldwin Chamber of Commerce
U.S. Department of Labor (US DOL) Registered Apprenticeship
2019-AL-73894
- AL
Certificate
Customer Service Training
Alabama Adult Education, Alabama Community College System (ACCS)
Customer service training to improve the knowledge, skills, and competencies required to increase customer satisfaction offered through AIDT Vtrain online courses
- AL
Certification
Customer Service and Sales
NRF (National Retail Federation) Foundation
ce-e28b0dcb-2a8c-4763-9165-363721026e1aLast matched Aug 19, 2026
The Customer Service & Sales credential is RISE Up's intermediate course for youth and adult learners improving skills in a customer-facing role.
Course
Customer Service and Sales
Career and Technical Education, Alabama State Department of Education (ALSDE)
ce-e28b0dcb-2a8c-4763-9165-363721026e1aLast matched Jul 1, 2026
Customer Service and Sales is designed to provide instruction on basic principles of customer service and selling. This course focuses on the identification and classification of customer services, technology literacy issues related to customer service, and the human relations, leadership, organizat …more
Certificate
Customer Service: Effective Communication Approaches
Southwestern College (CA)
- 9 occupations
- CIP 52.1804
Certification
Customer Success Manager
Cisco Systems
Validates skills in customer success management, including developing customer success plans, driving adoption, managing renewals, and expanding customer relationships.
- 4 occupations
- $300
Short-Term Certificate
Cyber Crime Cloud Computing
Southwestern Community College (NC)
This curriculum will prepare students to enter the field of computer crime investigations and private security. Students completing this curriculum will be capable of investigating computer crimes, properly seize and recover computer evidence and aid in the prosecution of cyber criminals.
Short-Term Certificate
Cyber Crime Data Recovery
Southwestern Community College (NC)
This curriculum will prepare students to enter the field of computer crime investigations and private security. Students completing this curriculum will be capable of investigating computer crimes, properly seize and recover computer evidence and aid in the prosecution of cyber criminals.
Short-Term Certificate
Cyber Crime Law
Southwestern Community College (NC)
This curriculum will prepare students to enter the field of computer crime investigations and private security. Students completing this curriculum will be capable of investigating computer crimes, properly seize and recover computer evidence and aid in the prosecution of cyber criminals.