Stackable Credentials

Credentials for Computer User Support Specialists

131 credential programs ladder toward this occupation. Median wage on completion: $60,340 · projected growth -3.7%. See full occupation profile →

Associate's Degree

A.S. in Computer Information Systems

Indiana Wesleyan University-National & Global
Short-Term Certificate

AG/BUS PLANNING & FINANCIAL RECS

Otero College
Short-Term Certificate

Ag/Business Planning & Financial Records

Otero College
Certification

Apple Certified Support Professional

National Coalition of Certification Centers (NC3)
Locate MDM configuration profilesDetermine managed device functionsTroubleshoot MDM enrollmentDescribe Managed Apple AccountsManage Safari profilesCreate and use passkeys
Apprenticeship

Apprenticeship Carolina / SC Technical College System: IT Support Specialist

Apprenticeship Carolina / SC Technical College System
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Course

Architectural Building Information Modeling (BIM) I

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Describe the five phases of a design project (schematic design, design development, construction documents, biddingCompare and contrast two-dimensional CAD and three-dimensional BIM computer applicationsIdentify construction components on two-dimensional drawingsUsing the information from a two-dimensional drawing, create a three-dimensional residential model including views of wiModify the standard component library to meet the requirements of the specific projectCreate longitudinal and crosswise building section views for a design project using three-dimensional modeling software
Course

Architectural Design Fundamentals

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Describe the elements of a residential building, including building plot, foundation, structure, externalDescribe the functions of each element of a residential building, including foundations, structure, externalDifferentiate among common historical residential construction stylesWork with clients to resolve a program and a schematic design for a residential building, grouping spaces by functions aUse architectural calculations to produce a sketch of an existing space, utilizing appropriate tools to take preciseCreate a basic residential floor plan, including symbols, fixture and appliance notations, room names
Course

Architectural Structural Design

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Describe the types of structural plans required in a set of construction documentsCalculate structural loads on buildingsInterpret load requirements for dimensionalCreate structural plans based on load requirements utilizing dimensional or pre-engineered lumberDescribe different types of structural concrete foundations for low-rise buildingsInterpret structural steel terminology as it applies to a set of construction documents
Course

Architecture and Construction Foundations

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Prepare a material takeoff and cost estimate for a given project, converting between decimals and percentages as neededConvert a standard material takeoff to the metric system in accordance with General Services Administration (GSA) regulaCalculate floor and wall areas for a material takeoff, using area formulasDescribe specialized tools used for measuring and show how they are used to determine dimensions for a given projectDemonstrate the safe use and maintenance of various types of hand and power tools including levels, squares, clampsDescribe the types of drawings usually included in a set of plans and the information found on each type
Apprenticeship

Baltimore City Public Schools: IT Technician

Baltimore City Public Schools
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Bachelor's Degree

Biological and Agricultural Technology Management

Auburn University
AL
Bachelor's Degree

Biological and Agricultural Technology Management

Auburn University
AL
Apprenticeship

Boston Public Schools: IT Technician

Boston Public Schools
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Certification

CCST IT Support

Cisco Systems
$125 cost
Identify hardware components and their functions in computing devicesTroubleshoot common operating system and software issuesConfigure basic network connectivity settings and protocolsApply IT support ticketing and documentation practicesImplement basic security measures for endpoint devicesDescribe cloud computing concepts and common service models
Certification

CCST Networking

Cisco Systems
$125 cost
Describe networking standards and the OSI/TCP-IP model layersConfigure IPv4 and IPv6 addressing for network endpointsIdentify common network devices and their forwarding functionsTroubleshoot basic network connectivity using CLI toolsImplement fundamental wireless network configurationsApply basic network security concepts and access controls
Certification

CCT Field Technician

Cisco Systems
$300 cost
Diagnose hardware and software faults on Cisco networking devicesPerform on-site equipment replacement and restoration proceduresConfigure basic device settings for network connectivityInterpret LED indicators and diagnostic output on Cisco hardwareApply Cisco TAC escalation and RMA processesDocument field service activities and resolution outcomes
Short-Term Certificate

CIS: Computer Support Tech

Pikes Peak State College
Course

CTE Lab in Architecture and Construction

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Demonstrate expertise in a specific occupation within the Architecture and Construction ClusterConduct investigative research on a selected topic related to architecture and construction using approved research methDemonstrate higher order critical thinking and reasoning skills appropriate for a career in architectureApply enhanced leadership and professional career skills needed in architecture and construction careers
Course

CTE Lab in Hospitality and Tourism

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Demonstrate expertise in a specific occupation within the hospitality and tourism clusterConduct investigative research on a selected topic related to hospitality and tourism using approved research methodologDemonstrate higher order critical thinking and reasoning skills appropriate for a career in hospitality and tourismApply a. b. c. d. enhanced leadership and professional career skills needed in hospitality and tourism careers
Course

CTE Lab in Information Technology

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Demonstrate expertise in a specific occupation within the Information Technology clusterConduct investigative research on a selected topic related to information technology using approved research methodologyDemonstrate higher order critical thinking and reasoning skills appropriate for a career in information technologyApply enhanced leadership and professional career skills needed in information technology careers
Course

Cabinetmaking Finishing

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Sand cabinet boxes and doors with hand tools and power toolsIdentify and describe the different types and grit of sandpaper, indicating when it is appropriate to use each oneExplain and demonstrate how to handle and apply sealersExplain and demonstrate how to match and apply wood fillersApply stain and sealer to a cabinet surfaceCompare and contrast the properties of water-based and oil-based stains
Course

Cabinetmaking Joinery

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Describe and identify different types of solid woodsIdentify types of plywood, medium density fiberboard, and particle board and indicate typical applications of each kindMeasure, cut, and assemble a cabinet box based on a construction drawingMeasure, cut, and assemble a face frame based on a construction drawingExplain when and how to use a pocket hole tool. 2023 Revised Alabama Course of Study: Architecture and ConstructionDescribe the purpose and procedures for using wooden dowels
Course

Career Pathway Project in Architecture and Construction

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Create a formal, narrative proposal that communicates a specific concept, creates a processConduct independent research related to the selected architecture and construction projectWrite a detailed report on the architecture and construction project, following established conventions for formatProduce an original multimedia presentation based upon architecture and construction project research and resultsDesign and create a project portfolio that documents all components of the architecture and construction project
Course

Career Pathway Project in Hospitality and Tourism

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Create a formal, narrative proposal that communicates a specific concept, creates a processConduct independent research related to the selected hospitality and tourism projectWrite a detailed report on the chosen hospitality and tourism project, following established conventions for formatProduce an original multimedia presentation based upon career pathway project research and resultsDesign and create a project portfolio that documents components of the hospitality and tourism pathway project
Course

Career Pathway Project in Information Technology

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Create a formal, narrative proposal that communicates a specific concept, creates a processConduct independent research related to the selected information technology projectWrite a detailed report on the chosen information technology project, following established conventions for formatProduce an original multimedia presentation based upon career pathway project research and resultsDesign and create a project portfolio that documents all components of the information technology pathway project
Course

Carpentry: Commercial Framing and Layout

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Set up types and formats of commercial drawings including civil, structural, mechanical, electrical, and plumbing specifAssemble steel framing componentsAssess hazards involved in constructing steel framing systems and indicate ways to avoid themDemonstrate and explain installation techniques used with various types of exterior finishing materialsInstall insulation materials and moisture barriersCompare and contrast types of roofing systems used in residential and commercial buildings, listing advantages
Apprenticeship

Charlotte-Mecklenburg Schools: IT Technician

Charlotte-Mecklenburg Schools
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Apprenticeship

Chicago Public Schools: IT Technician

Chicago Public Schools
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Apprenticeship

City & County of Denver: IT Support Specialist

City & County of Denver
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Apprenticeship

Clark County School District: IT Technician

Clark County School District
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Course

Cloud and Virtualization Technologies

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Gather and share information on the history and evolution of cloud computingDescribe the public, private, community, and hybrid deployment models for cloud computingSummarize the main service models for cloud computingExplain the advantages and disadvantages of cloud computingResearch and disseminate information about features and functions of commonly used cloud servicesIdentify cloud connectivity types, including direct connect and virtual private network (VPN), and list advantages
Apprenticeship

Columbus City Schools: IT Technician

Columbus City Schools
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Athens
$7,435 cost
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Dickson
$7,435 cost
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Morristown
$7,435 cost
Associate's Degree

Computer Information Technology

Sullivan University
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Memphis
Diploma

Computer Information Technology

Tennessee College of Applied Technology Northwest
$7,200 cost
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Oneida-Huntsville
$7,435 cost
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Upper Cumberland
$7,435 cost
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Crump
$7,200 cost
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Livingston
$7,435 cost
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Jacksboro
$7,200 cost
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Elizabethton
Diploma

Computer Information Technology

Tennessee College of Applied Technology-McMinnville
$10,581 cost
Diploma

Computer Information Technology

Tennessee College of Applied Technology-Jackson
$7,245 cost
Certificate

Computer Repair

Southern Arkansas University Tech
Short-Term Certificate

Computer Technician Short Certificate

Snead State Community College
AL
Apprenticeship

Connecticut State Colleges & Universities: IT Support Specialist

Connecticut State Colleges & Universities
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Course

Construction Building Systems

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Identify electrical hazards and their causes and effectsExplain the purpose and implementation of National Electrical Code (NEC) standardsDemonstrate the safe use of ladders, scaffolds, and lift equipmentSelect and demonstrate the use of appropriate fall protection for given situationsExplain how electricians use the National Electrical Code for residential wiringExplain the purpose of ground fault circuit interrupters
Course

Construction Finishing

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Describe the various types and applications of exterior finish materials including siding material, componentsExplain how to install exterior finish materials including surface preparation for wood, fiber-cement, vinylDescribe types of insulation, where they are typically used, and their installation methods, including flexibleSelect the appropriate materials for moisture control, waterproofingIdentify components of a drywall assembly including gypsum products, fasteners, and accessoriesDescribe the installation of gypsum drywall panels on a stud wall and ceiling using nails, screws, and/or adhesives
Course

Construction Foundation Layout

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Explain the purpose of site layout and describe the role of a site layout technician in the construction industryIdentify types of cement, concrete aggregates, and admixtures and describe their usesIdentify factors that affect the curing of concrete and compare and contrast the methods used to achieve proper curingDescribe concrete testing methods and indicate when each would be usedEstimate quantities of concrete needed for given scenariosIdentify types of concrete reinforcement and describe their uses, including bars, bar supports
Course

Culinary Arts II

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Research and report information on foodborne illnesses, food allergens, and food contamination in food productionComplete food safety training according to industry-recognized principlesDescribe methods for the effective installation, use, and upkeep of facilities and equipment, including pest managementOutline and explain a manager’s role in decision-making, problem-solving, and delegation of duties for the frontSummarize best practices of human resource management in food service environmentsExplore and summarize fiscally and environmentally sustainable practices for the foodservice industry
Course

Cultural Foods

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Summarize information about the foods and cultures of AfricaPrepare a variety of foods utilizing traditionalSummarize information about the foods and cultures of AsiaPrepare a variety of foods utilizing traditionalSummarize information about the foods and cultures of Central and South AmericaPrepare a variety of foods utilizing traditional
Apprenticeship

Dallas ISD: IT Technician

Dallas ISD
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Apprenticeship

Denver Public Schools: IT Technician

Denver Public Schools
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Apprenticeship

Detroit Public Schools Community District: IT Technician

Detroit Public Schools Community District
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Apprenticeship

District of Columbia Public Schools: IT Technician

District of Columbia Public Schools
Active ListeningComputers & ElectronicsCritical ThinkingCustomer & Personal ServiceDeductive ReasoningEnglish Language
Course

Electrical Fundamentals

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Identify the components of an atom and compare atomic structures of conductors and insulatorsIdentify resistances in series and parallel circuitsDistinguish between series and parallel circuitsExplain and use Kirchhoff’s current and voltage law to analyze circuits and to calculate current. to NECExplain how changes are made to the National Electrical Code (NEC)Identify different types, sizes, and applications of boxes
Course

Electrical Installation

Career and Technical Education, Alabama State Department of Education (ALSDE)
AL
Interpret information on electrical drawings to determine exact locations for fixtures and fittingsMeasure items on scale drawings, using an architect’s scale to determine the actual dimensions of a given component of aIntegrate specifications with electrical drawings to choose components for an electrical systemIdentify various types of electrical test equipment and indicate when they are usedDescribe meter category ratings and safety requirementsMeasure voltage from line to neutral and neutral to ground
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